Terms & Conditions

Your satisfaction is important to us. If any item does not meet your expectations, you can return it within 14 days of purchase in an unused, resalable condition together with the original sales receipt and receive a replacement or refund.

Unfortunately for health and safety reasons, earpieces cannot be returned unless they are faulty. This does not affect your statutory rights.

Please call us on 07958479706 or e-mail us at: rai@rcsecurityltd.co.uk BEFORE goods are sent.

Returns should be sent to:

160, Boundary Road


Kent ME4 6UW

We strongly advise that returned packages valued over £50.00 should be insured, with the sender's name and address clearly marked. Consider sending items of lesser value by Recorded Delivery. It is the sender's responsibility to ensure that any goods returned arrive safely, RC Security (UK) Ltd. cannot be held responsible for returned goods that get lost in the post.